Shipping policy

Shipping Policy

At sabgcc.com, we are committed to providing a secure, reliable, and transparent shipping experience for all home decor ornaments and small statue decorations purchased through our online store. This Shipping Policy explains processing times, delivery estimates, shipping methods, tracking procedures, and important shipping-related information for decorative figurines, golden bird statues, desktop ornaments, and all home decor products.

1. Shipping Area

We currently ship to addresses within the United States.
Certain locations may have limited delivery availability, including:
  • Remote or rural ZIP codes
  • PO Boxes
  • APO/FPO addresses
  • Freight forwarding facilities
  • Restricted-access commercial delivery locations
If delivery is unavailable for your address, checkout may indicate no shipping options or our support team will contact you before order fulfillment.

2. Order Processing Time

Standard processing time: 1–3 business days after successful payment authorization
Orders are generally processed Monday through Friday
Orders are not typically processed on weekends or U.S. federal holidays
Additional processing time may be required for:
  • Oversized ornament orders
  • Multi-carton shipments
  • Inventory verification
  • Protective fragile-item packaging preparation
  • Address verification
  • Seasonal demand surges
“Processing time” refers to the period between payment confirmation and carrier acceptance.

3. Estimated Delivery Time

Standard Delivery: 4–8 business days after shipment
Large Ornament Delivery: 5–12 business days depending on destination and carrier routing
Delivery times are estimates only and are not guaranteed. Transit times may vary due to:
  • Weather disruptions
  • Carrier delays
  • Holiday shipping congestion
  • Regional transportation interruptions
  • Address verification issues

4. Shipping Carriers

Orders may ship through major U.S. carriers including:
  • UPS
  • FedEx
  • USPS
  • Specialized large-package carriers
  • Ground freight services for oversized decorative ornaments
Carrier selection depends on package size, fragility, weight, and destination.

5. Free Shipping

We proudly offer free standard shipping on all eligible U.S. orders.
No separate standard shipping fee is added at checkout. Applicable taxes may be automatically calculated based on your shipping destination.

6. Fragile Ornament Packaging

Many of our home decor products contain delicate structures, hand-finished surfaces and precision decorative parts.
To ensure safe delivery, decorative ornaments are packaged using reinforced protective materials such as:
  • Foam inserts
  • Shock-resistant internal supports
  • Layered carton protection
  • Component separation packaging
Certain ornaments may ship partially disassembled to reduce transit damage risk.

7. Order Tracking

Once your order ships, a confirmation email containing tracking information will be sent to your registered email address.
Tracking information may require 24–48 hours to update after the carrier receives the package.
Customers with registered accounts may also track orders through their account dashboard.

8. Multiple Package Shipments

Some large decorative ornaments and multi-piece decor sets may ship in multiple cartons.
Separate packages may:
  • Have different tracking numbers
  • Ship on different dates
  • Arrive separately
This is normal for multi-component home decor products.

9. Delivery Address Changes

To request a shipping address correction, please contact: AlbertAllenke@outlook.com
Address updates are generally only possible before shipment processing is completed. Once the carrier has accepted the package, rerouting depends on carrier policies and may involve additional fees.

10. Order Cancellation Before Shipment

Orders may usually be canceled before shipment for a full refund.
Once packaging or carrier transfer begins, cancellation may no longer be possible and the standard return policy will apply.

11. Damaged Shipments

If your package arrives visibly damaged, please retain all packaging materials and take clear photographs of:
  • The outer carton
  • The shipping label
  • Internal packaging materials
  • The damaged product or component
Please contact us within 7 days of delivery for assistance.

12. Lost or Delayed Packages

If tracking shows unusual delays or indicates delivery but the package cannot be located, customers should:
  • Check surrounding delivery areas
  • Contact building management or reception
  • Ask neighbors or household members
  • Contact the carrier directly
If unresolved, contact our support team and we will assist with investigation.

13. Incorrect Shipping Information

Customers are responsible for entering accurate shipping information during checkout.
Orders returned due to:
  • Incorrect address details
  • Incomplete address information
  • Failed delivery attempts
  • Refused delivery
may require additional reshipping charges.

14. Inspection Upon Delivery

Due to the fragile nature of decorative home decor products, customers are encouraged to inspect packages promptly upon delivery.
Any visible issues should be reported before display and use.

15. Contact Information

For shipping questions or delivery assistance, please contact:
Email: AlbertAllenke@outlook.com
Company: SABGCC
Address: 4497 Lindale Avenue, Oakland, CA 94602, United States
Phone: +1 (510) 855-3839
Website: https://sabgcc.com/