Contact information

Contact Us

Thank you for visiting sabgcc.com.
We are committed to providing responsive customer support for all home decor ornament inquiries, including product selection assistance, order status, shipping updates, installation guidance, replacement parts, returns, exchanges, damaged deliveries, warranty questions, privacy requests, and technical support.

Customer Support

Email: AlbertAllenke@outlook.com
Phone: +1 (510) 855-3839
Typical Response Time: Within 24–48 business hours
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (Pacific Time), excluding U.S. federal holidays
Our support team strives to respond promptly and provide complete assistance for all product and order-related matters.

Business Information

Legal Business Name: SABGCC
Website: https://sabgcc.com/
Business Mailing Address:
SABGCC, 4497 Lindale Avenue, Oakland, CA 94602, United States

Home Decor Ornament Support

We specialize in modern decorative home ornaments and small statue decor, including:
  • Golden bird statue ornaments
  • Modern minimalist desktop figurines
  • Luxury home decorative sculptures
  • Living room & bedroom accent decor
  • Office desktop decorative ornaments
  • Custom interior decoration accessories
If you need help selecting ornaments, confirming space matching, size suitability, placement guidance, or style matching, our support team is available to assist before purchase.

How to Get Faster Help

To help us resolve your request as quickly as possible, please include:
  • Your order number
  • Email address used during checkout
  • Product name or model number
  • Ornament type (bird statue, desktop figurine, decorative sculpture, etc.)
  • A clear description of your request or issue
  • Photos of the product, packaging, shipping label, and visible damage (if applicable)
Providing complete details allows us to process your request more efficiently.

Shipping & Delivery Assistance

Due to the delicate nature of many decorative ornaments and statues, some orders may ship in multiple packages to ensure transportation safety.
Exquisite decorative figurines may arrive in separate cartons for:
  • Main ornament body
  • Decorative accessories
  • Protective packaging materials
  • Assembly and placement accessories
Please inspect all packages immediately upon delivery.
If any package appears damaged, missing, or incomplete, contact us within 48 hours of delivery for prompt assistance.

Installation & Placement Support

For assistance regarding:
  • Ornament placement and layout guidance
  • Accessory assembly
  • Space matching and display adjustment
  • Product maintenance and cleaning tips
  • Replacement accessories
Please contact our support team before display and use.
Important: We recommend placing delicate decorative ornaments on stable, flat surfaces away from high traffic areas to avoid damage.

Return Address Notice

Please do not send returns directly to the business mailing address unless specifically instructed by our support team.
Many returned decorative ornaments must be inspected at designated warehouse or logistics facilities.
Unauthorized returns may be delayed, refused, or subject to additional return handling charges.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us immediately with clear photos of:
  • The outer shipping box
  • Inner packaging materials
  • Product damage or defects
  • Shipping label
This helps us process replacement or resolution requests as quickly as possible.

Urgent Support

For time-sensitive requests, please include "URGENT" in your email subject line and include all relevant order details.

Privacy & Data Requests

For requests involving personal data access, correction, deletion, or privacy-related concerns, please contact:
AlbertAllenke@outlook.com